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Energizer Solar
Privacy
Notice
Effective Date: 25th March 2024
Energizer Solar and
its related bodies corporate including
8 Star Energy North America Inc.
,
8 Star Energy Pty Ltd
and 8 Star Energy ESS Limited
(referred to as
Energizer Solar
, we, us or our) has implemented this Privacy
Notice
to provide you with information about how we collect, hold and use Personal Information (defined below)
collected about you through the Energizer Solar
Website
www.energizersolar.com
(
Website
)
, the Energizer Solar
mobile a
pplication
s
,
and by any other means
,
for example, through promotions or communications with you.
1.
PRIVACY AND YOUR INFORMATION
Your privacy and trust are important to us. This
P
rivacy
N
otice explains how our
Website
and
applications,
including mobile applications,
portals,
social media pages,
products, software, promotions or services (
all
together known as
“Services”) use your personal information. It applies unless a separate or supplementary
privacy notice is offered.
2.
WHAT KINDS OF INFORMATION DO WE COLLECT?
Energizer Solar
collects a limited amount of information from you directly for some
S
ervices, for example,
when
you
want to participate in promotions. The type of information we collect is dependent on how you interact with
us.
2.1.
INFORMATION YOU PROVIDE TO
ENERGIZER SOLAR
VOLUNTARILY
If you choose to
receive our Energizer Solar mobile
application
,
user portal
or other similar Services
, we may
collect the following:
-
First name, last name, email address, phone number,
solar
equipment
serial numbers,
electricity
consumption data,
battery state of charge
and other
similar information
.
If you choose to participate in one of our promotions, we may collect the following:
-
First name, last name, email address, postal address, phone number
and
other similar
information
.
If you choose to purchase products or services from our
Website
, we may ask
you for payment information which
may include:
-
Payment card number, security code, expiration date and
other
similar information
.
If you choose to ask a question or report an issue through our
Website
c
ontact
page
we may collect
the
following
:
-
First
n
ame,
l
ast
n
ame, postal address, email address, phone number and
other
similar information
.
If you choose to become a supplier to us, we may collect the following:
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-
Contact details, location and products or services offered by your company and information related to
pricing, sourcing and other business practices, if you apply to become an approved supplier
.
If you choose to apply for employment with us, we may ask for the following:
-
Education and academic degrees
,
a
pplicable licenses or
certifications
, p
rior employment history
,
n
ational ID
, r
eferences
and
other
similar information
.
If you are accepted for an interview or employment, we will collect other relevant information from you in
addition to the information provided during the recruitment process and it will become part of your personnel
record.
2.2.
INFORMATION GATHERED THROUGH
OUR
SERVICES
We collect information about how you interact with our Services through the use of cookies, pixel tags and
similar technologies. This also includes usage information, browsing history and information about how you
navigate within our Services. We may also
collect your device information which includes IP address, location,
internet provider, device ID and operating system.
We may also collect demographic information such as your country and preferred language as our
Services
may
be slightly different depending on which country you live.
2.3.
INFORMATION FROM THIRD PARTIES
We may obtain information through partners, vendors, suppliers and other third parties which are typically
corporate entities (although some may be educational and public enterprises) and may be located in any of the
locations in which we do business. We c
ollect this data in order to make your
Service
experiences better, for
example. These third parties fall into the following categories:
-
Advertising
and
marketing companies
.
-
Social media platforms
and
partners
.
-
Promotional partners
.
3.
HOW WE USE INFORMATION
We use information we collect for lawful purposes, that are within our
legitimate interests, as well as for
compliance purposes.
3.1.
TO COMMUNICATE
We may use contact information provided to us through our promotions to provide the prize or give away for the
promotion. Once the promotion is over, we delete that information from our systems. Promotions may include
additional notices that provide more i
nformation about the use of your personal information and to which you
may be asked to consent.
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We may use the information provided to us at the Contact Us link to communicate with you about your product
issue or issue refunds.
3.2.
FOR BUSINESS OPERATIONS
We may use information provided to perform crime or fraud monitoring and prevention, protecting our legal
rights and performing contractual obligations.
3.3.
FOR FUNCTIONALITY AND
IMPROVEMENT
We may use information provided to us through the Energizer Solar mobile application
,
user portal
and other
Services
to remotely maintain the operability of your solar equipment, and to troubleshoot if there are issues
identified by yourself or by ou
r
technical support
engineers
.
We may use cookies to make our
Services o
peration
s
work more efficiently and
to
provide analytic information.
4.
LEGAL BASIS FOR OUR USE
–
EUROPEAN ECONOMIC AREA
ONLY
If you are in the European Economic Area, our
legal basis for collecting and using personal information described
above will depend on the personal information concerned and the specific context in which we collect it.
However, we will collect personal information from you only where we have your consent to do so, where we
need the personal information to perform a contract with you, where we have a legal obligation to do so or
where the processing is in our legitimate i
nterests( such as processing for administrative purposes, preventing
fraud or criminals acts and in support of information security) and not overridden by your data protection
interests or fundamental rights and freedoms.
If we ask you to provide personal information to comply with a legal requirement or to perform a contract with
you, we will make this clear at the time of collection. We will also tell you whether the requirement for that
information is mandatory and expla
in any consequences to you if you do not provide the information.
Similarly, if we collect and use your personal information based on our legitimate interests (or those of any third
party), we will take reasonable steps to provide clear notice and describe our legitimate interests.
Energizer Solar
is the Data Controller of all personal information collected in the
European Economic Area (
EEA
)
,
except where a supplemental
notice
says otherwise.
If you have questions about or need further information concerning the legal basis for any specific processing
activity or which to contact the Data Controller, please contact
us
at
hello@energizersolar.com
5.
HOW WE SHARE INFORMATION
We work through our affiliates to provide Services. We also work with authorized suppliers and business partners
(“Partners”). When we share your personal information with our Partners, we put in place appropriate measures,
typically contractual measures,
to limit the use of your information for only legal and authorized purposes that
are consistent with the Privacy Notice, as well as appropriate confidential and security measures.
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Energizer Solar
does not share or sell any personal information that you provide to us through our
Services
for
any separate use by any third party. From time to time, we may provide aggregate (statistical) information about
our customers, sales, online traffic patterns and related information to reputable third parties to help us improve
our Services. These sta
tistics do not include any personally identifying information.
We share information with third parties when required by law or to respond to legal process, to protect our
customers; to protect lives; to maintain the security of our services and to protect our legal rights.
5.1.
WITH AFFILIATES
AND
SUBSIDIARIES
We may share any of the information you provide to us, including personal information, with our affiliated
entities and subsidiaries worldwide. These entities may be located in different countries than your own, and may
have different, and possibly lower,
privacy standards than those in your home country.
5.2.
WITH THIRD PARTIES
We may share your personal data with third party service providers. They are not allowed to share or use your
personal information for any purpose other than to provide services to us. We share your information for the
purposes set out in this Privacy Noti
ce, with the following categories of third
-
party recipients:
-
Those that assist us with order fulfillment or to manage product inquiries or concerns
.
-
Those that assist us with recruitment and hiring
.
-
Those that assist us with administering our
Services
.
5.3.
SALES, MERGERS
AND
ACQUISITIONS
We may disclose
personal information as part of a contemplated or actual corporate transaction such as a
reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our
business, assets or stock (including in connection
with any bankruptcy or similar proceedings).
6.
INTERNATIONAL TRANSFERS OF PERSONAL DATA
Energizer Solar
is a global
organization,
and your personal information may be stored or processes outside of
your home country, including in countries that may not offer the same level of protection for your personal
information as your home country. We have measure in place to ensure that when
your personal information is
transferred internationally, it is subject to appropriate safeguards in accordance with data protection laws
(including Articles 44 to 50 of the EU General Data Protection Regulation or GDPR).
Usually these include contractual safeguards, such that each party to which the personal data is transferred is
obligated to keep your data safe and secure, and not to use it for purposes other than specified by
Energizer
Solar
.
If you would like more information about our data transfer practices or obtain a copy of any relevant
safeguarding measure or the countries in which we process personal data, please contact
hello@energizersolar.com
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7.
YOUR CHOICES
AND
RIGHTS
Energizer Solar
respects your rights in how your personal information is used and shared. You may request access
to or corrections to your personal data. If you are in the EU, you may have additional rights under GDPR.
7.1.
ACCESS, CORRECTION TO, OR DELETION OF YOUR INFORMATION
If you would like to correct or update your personal information, or request access to or deletion of your
personal information, you may contact us at hello@energizersolar.com
Please note that we are obligated to verify your identify before we provide personal information. If you request a
change to or deletion of your personal information, please note that we may still need to retain certain
information for record keeping purpo
ses and/or to complete any transactions that you began prior to requesting
such change or deletion. Some of your information may also remain in our systems and other records where
necessary for compliance with applicable law.
7.2.
ADDITIONAL DATA PRIVACY RIGHTS
–
E
UROPEAN ECONOMIC AREA
You may have additional rights under the EU GDPR and certain other countries’ laws. For example, if you are in
the EEA, you may request:
-
The purpose of processing
.
-
The categories of personal data concerned
.
-
Who else outside of
Energizer Solar
might have received the data from us
.
-
What the source of the information was if you didn’t provide it directly to us
.
-
How
long it will be stored
.
In many countries you have a right to lodge a complaint with the appropriate data privacy authority if you have
concerns about how we process your personal information.
7.3.
CALIFORNIAN CONSUMERS
We
include this clause
to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined
in the CCPA have the same meaning when used.
Please also see the section above entitled: Your rights in
relation to your personal data.
We do not sell your personal information unless you provide us with your explicit consent to pass on your
information to a local installation partner to contact you for an offer regarding our products and services.
We will not discriminate against you for exercising any of your rights explained in this
Privacy Notice
,
including:
-
Denying you access to goods and/or services
.
-
Charging you different prices or rates for goods or services, including through granting discounts or
other benefits or imposing penalties
.
-
Providing you a different level of goods and/or services
.
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Suggesting you may receive a different price or rate for goods and/or services or a different level of
quality of goods and/or services.
To the extent possible, we ask that you
please do not
provide
us
with “Sensitive Personal Information”, which
includes your social security, driver’s license, state identification card, or passport number; account log
-
in,
financial account, debit card, or credit card number in combination with any required security or
access code,
password, or credentials allowing access to an account; your precise geolocation (not including the location or
your
Energizer Solar equipment
), information revealing your racial
or ethnic origin, religion, or union
membership; the contents of your private communications not directed to
Energizer Solar
; biometric
information; data concerning your health; data concerning your sexual orientation; or other data collected and
analyzed for the purpose of identifying such information.
We do not process or store Sensitive Personal Information of individual customers except in rare circumstances
in which you will be specifically notified of the need for Sensitive Personal Information. If you have questions
about any request for Sensitive
Personal
Information,
please contact us at
hello@energizersolar.com.
8.
SECURITY
The security of your information is important to us. When we process your data, we utilize reasonable and
appropriate administrative, technical and organizational security measures to protect your personal information
against risks such as temporary or per
manent loss, destruction or unauthorized or unlawful access, alteration,
use or disclosure.
We require our suppliers and partners to apply similar protections when they access or use personal information
we share with them. Of course, no technology, data transmission or system is 100% secure. If you have reason to
believe that your interaction wi
th us is no longer secure, please immediately notify us at
hello@energizersolar.com
9.
PERSONAL INFORMATION OF MINORS
We comply with the Children’s Online Privacy Protection Act in the United States and similar laws around the
world, where applicable to
Energizer Solar
Services. We do not knowingly collect personal information from
minors without proper consent from a parent or legal guardian. If you believe we may have collected personal
information from a minor without the requisite consent, please let us know at hell
o@energizersolar.com
10.
RETENTION
We retain your personal information for the period necessary to: provide you with the
S
ervices you have
requested of us, as needed to comply with legal obligations (e.g., to comply with mandatory record retention or
legal hold requirements), as agreed to in a consent form, to resolve disputes, and to otherwise fulfill the
purposes, rights an
d obligations outlined in this Privacy Notice.
Retention periods can vary significantly based on the type of information and how it is used. Our retention
periods are based on criteria that include legally mandated retention periods, pending or potential litigation, our
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intellectual property rights or ownership rights, contract requirements, operational directives or needs, and
historical archiving.
11.
THIRD PARTY SITES
AND
SERVICES
This Privacy Notice does not address, and we are not responsible for, the policies and practices of third parties or
other organizations that are not operating on our behalf, including policies and practices related to privacy and
security, data collection
, processing use, storage and disclosure. This includes
a
ny third party operating any site
or service to which
our Services are
linked
.
Any app developer, app provider, social media platform provider, operating system provider, wireless service
provider or device manufacturer
–
including any personal information you disclose to such organizations through
or in connection with
Energizer Solar
Services, apps or social media pages.
12.
CHANGES TO THIS NOTICE
W
e may change this Privacy Notice from time to time so it accurately reflects our practices, Services and
compiles with legal requirements. The
Effective D
ate at the top of this
Privacy Notice
states when
it
was last
amended,
and we update this date each time a revision is posted.
Any changes to this Privacy Notice will become effective when we post it on our
Website
. We encourage you to
check back regularly to stay informed of any updates.